Terms of Service

1. Use of Service

You agree to use our website and services only for lawful purposes and in accordance with these Terms.

2. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

3. Products & Orders

All purchases are subject to product availability. We reserve the right to refuse or cancel any order if fraud or misuse is suspected.

4. Pricing & Payments

Prices are listed in INR and may change without prior notice. Payments must be completed through our secure payment gateway before order processing.

5. Shipping & Returns

Orders are shipped within the stated timelines. Delivery times may vary based on location. Returns are accepted within 7 days of delivery if the product is unused and in original packaging. Customized candles are non‑returnable.

6. Prohibited Activities

• Violating applicable laws or regulations
• Attempting to hack, disrupt, or misuse the service
• Using the service for fraudulent or harmful purposes

7. Intellectual Property

All content, product designs, trademarks, and materials are the property of Novara Candles and may not be used without prior written permission.

8. Limitation of Liability

Novara Candles is not liable for indirect, incidental, or consequential damages arising from your use of our website or products.

9. Termination

We reserve the right to suspend or terminate your access to our services at our discretion, without prior notice.

10. Changes to Terms

We may update these Terms from time to time. Continued use of our website after changes means you accept the updated terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India.

12. Contact Us

For any questions regarding these Terms, please contact us:

Email: novara@zohomail.in