Privacy Policy
Last updated: March 28, 2026
This Privacy Policy explains how Novara Candles collects, uses, and safeguards your information when you shop with us online.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect information necessary to process your orders and improve your shopping experience:
- Name, email address, phone number, and shipping/billing address
- Payment details (processed securely via third‑party gateways)
- Order history and preferences
- Device, browser, and usage data (pages visited, time spent)
2. How We Use Your Information
- To process and deliver your orders
- To provide customer support and respond to inquiries
- To personalize your shopping experience
- To send order updates, promotions, and newsletters (if you opt in)
- To comply with legal and regulatory requirements
3. Cookies and Tracking Technologies
We use cookies and similar technologies to remember your preferences, improve site performance, and analyze traffic. You can manage cookie settings through your browser.
4. Sharing of Information
We do not sell your personal information. We may share data with trusted service providers such as payment processors, shipping partners, and analytics tools to operate our store efficiently.
5. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or disclosure.
6. Your Rights
Depending on your location, you may have rights regarding your personal data, including:
- Accessing the data we hold about you
- Requesting correction or deletion of your data
- Opting out of marketing communications
- Withdrawing consent for data processing
7. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: novara@zohomail.in